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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Penny Reddy

June 23, 2026

1  out of  5
rating by Penny Reddy
"I’ve had the worst experience with the adjuster Isaac Alderman. My home reconstruction services have been going on since February and the adjuster is non responsive when I need help. They closed out the claim when the work is still ongoing. This has been the most frustrating experience calling for help everyday during work hours."
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Richard Lamb

June 16, 2026

5  out of  5
rating by Richard Lamb
"I have had State Farm insurance for decades, in Massachusetts and California. I recently moved to Durham and had to establish a new local agent. Ashley Manuel and her entire office have been so responsive and capable that they are my new favorite State Farm agents! They have handled the switch, the new policies for auto and home with professional speed and NC courtesy and friendliness. I very much recommend to anyone looking to make a switch to a human-centered Insurance experience."
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Brett Chappell

June 16, 2026

5  out of  5
rating by Brett Chappell
"I have been working with this State Farm Branch for over 6 years. The service and dedication is second to none.
Ashley has done a splendid job of building her team of dedicated and customer focused employees.
I want to also mention Dana. Dana has been my direct contact for several years. Her attention to detail, quick response and assistance with questions is 5 STARS all the way and every time.
i highly and whole heartedly recommend this State Farm team.
Brett"
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Misty Gurr

June 9, 2026

5  out of  5
rating by Misty Gurr
"Kind, professional, knowledgeable, and helpful!"
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Wendy S

June 3, 2026

5  out of  5
rating by Wendy S
"Love Ashley Manuel State farm office!! They have been very helpful!!
Dana is the best!!
Highly recommend it!!"
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Jessica Dowen

May 29, 2026

5  out of  5
rating by Jessica Dowen
"I’ve had the pleasure of working alongside Dana Clayton at StateFarm. Every conversation I’ve had with Dana has been both lovely and educational. Dana is professional and personal, making me feel valued and cared for. Every concern or question of mine has been answered, and my policies have been reviewed thoroughly with me so that I know the coverage that I have."
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Chyna Riley

May 26, 2026

5  out of  5
rating by Chyna Riley
"Fast and easy process great customer service"
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Haley Kenner

May 14, 2026

5  out of  5
rating by Haley Kenner
"Dana was a pleasure to work with!"
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Steven S.

April 14, 2026

5  out of  5
rating by Steven S.
"I had a great experience with State Farm and Tash."
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Anthony Sears

April 14, 2026

5  out of  5
rating by Anthony Sears
"Experience with State Farm and its staff has been amazing they will go out their way to make sure you get the insurance you need at very reasonable rates, Awesome Group!"
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RyianB

April 14, 2026

5  out of  5
rating by RyianB
"Clean facility , quick responses from the staff , and very supportive during my accident claim."
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Theresa Sears

April 14, 2026

5  out of  5
rating by Theresa Sears
"My experience with State Farm has been nothing but pure pleasure. Everyone that works there are always kind and really takes care of your needs no matter what it is. Ashley really has a good team working with her and for her!"
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Brett Chappell

April 14, 2026

5  out of  5
rating by Brett Chappell
"Dana did an awesome job as always. She is fast to respond and quick to deliver all necessary or requested documents.
Her customer focus is 2nd to NONE!!!
Brett C."
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Brian Osman

February 18, 2026

5  out of  5
rating by Brian Osman
"Switched to State Farm a few years ago, and I've been VERY happy. The most important thing is that all of the other companies were clearly using loss-leader rates to get folks to switch, and then prices would skyrocket after a year. State Farm has kept the premiums on all of my policies (home, auto, etc...) stable. This straightforward business model should just be standard practice, but it's notable enough (compared to the competition) that I wanted to write a review and thank them."
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Dillon Hinkley

February 12, 2026

5  out of  5
rating by Dillon Hinkley
"Got a quote online and it was followed up on immediately. I spoke with Tash on the phone and she courteous, helpful, and got my insurance started right away."
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Justine Sexton

February 3, 2026

5  out of  5
rating by Justine Sexton
"Always have a good experience with any issues that come up! Tash always takes care of anything that is needed and in a timely manner. And always has good communication."
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rick rickaalton@msn.com

January 30, 2026

5  out of  5
rating by rick rickaalton@msn.com
"Very helpful and informative. Helped us navigate through car and house insurance issues. Also a pleasant experience."
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Chabella Brame

January 23, 2026

5  out of  5
rating by Chabella Brame
"Awesome experience with Ms Dana! The process to get my home rental insurance was easy and fast! Thankyou"
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Cliff Carroll

January 21, 2026

5  out of  5
rating by Cliff Carroll
"Ashley is great, knowledgeable and patient! And, saved us some money, highly recommend!! 10 out of 10!"
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Janet Bracey

January 12, 2026

5  out of  5
rating by Janet Bracey
"I’ve been with State Farm since 2013. They have been my go to for renters insurance for many years and I’ve never had any issues. Now that I purchased my new home they were my immediate go to for homeowners insurance as well as vehicle insurance. Ashley’s team is the best and Dana has been my life saver working through the tangles of moving to another state. Highly recommend!"
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Zack Robinson

January 5, 2026

5  out of  5
rating by Zack Robinson
"Very fast, professional, and courteous."
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Dawn Mills

November 18, 2025

5  out of  5
rating by Dawn Mills
"Great service, I've never had an insurance company be informative about my coverages and making sure I know what I needed and maybe what I really didn't need. Her whole team is very professional and I would recommend her agency to everyone."
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Adell Cromer

November 12, 2025

5  out of  5
rating by Adell Cromer
"Originally had Allstate paying way too much for my 2006 car now I’m switched over to State Farm. Thanks to Dana who helped me so much. She was absolutely amazing. She gave the best customer service I’ve ever experienced and because of her I truly am excited to be with State Farm so thank you Dana and thank you State Farm for helping me save money."
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S Jeterated

November 10, 2025

5  out of  5
rating by S Jeterated
"I have been a customer over 15 years with Ashley. She and her associates have taken great care of me and my family. The customer service is just superb! She has saved me hundreds of dollars over the years with her recommendations."
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Dorene MacKinnon

November 5, 2025

5  out of  5
rating by Dorene MacKinnon
"We recently reached out to Ashley Manuel’s State Farm to obtain a quote. Tracy S. was very professional, thorough and prompt in her response. Tracy worked with us to get the quote and the policy bound. Thank you very much for all of your assistance. Tracy you really made the process smooth and seamless."